For support coordinators
One-to-one support you can refer with confidence.
If you have a participant who needs structure, reliability, and someone who will genuinely get stuck in, that is exactly who we are for.
Who we are a good fit for
We would rather be the right fit than the biggest name.
Coastline is one-to-one, individually tailored support. If a referral is borderline, send it through anyway, we will tell you straight whether we are the right match.
- Males who do well with structure, mentorship, or mateship, from teenagers through to older men.
- People who need active, goal-driven support rather than someone to fill the hours.
- Participants who were hands-on or physical before their disability, and want to re-engage with practical, real-world tasks.
- People moving between life stages: hospital to home, school to adulthood, a routine that has fallen away.
Matched, not just available
The right person, not just a free slot.
Every Coastline Care worker is hired on the expectation that they provide the same level of care, respect and accountability that Jye has built Coastline Care on. Whoever takes the shift holds the same standard.
That means referrals get matched to delivery style, not just availability, and you get a provider who turns up, stays engaged, and works toward something every time.
Communication
You will hear from us before you have to ask.
Prompt replies, regular updates on how participants are tracking, and a provider who picks up the phone. The coordinators we work with stay with us because they never have to chase.
How a referral works
Four steps, no fuss.
You send the situation
A quick call or message about the participant and what they are working toward.
We meet and greet
In the home or wherever suits, to see if the fit is genuine before anything is locked in.
First activity on us
The relationship starts with a real outing, not an invoice.
We keep you posted
Proactive updates on how things are tracking, before you have to ask.
Coastline works with plan-managed and self-managed participants across Cairns and the northern beaches.
Got someone in mind?
Send us the situation. We will tell you straight whether we are the right fit, and move quickly if we are.